Privacy Policy

Last updated: September 2025

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (username, email address, password)
  • Research data files you upload for analysis
  • Project metadata and configurations
  • Usage data and analytics to improve our service

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and analyze your research data as requested
  • Send transactional emails (password resets, project invitations)
  • Respond to support requests and communicate with you
  • Ensure the security and integrity of our platform

3. Data Security

We implement industry-standard security measures to protect your data:

  • Encrypted data transmission using HTTPS
  • Secure password hashing
  • Regular security audits and updates
  • Access controls and authentication mechanisms
  • Secure cloud infrastructure with data backups

4. Data Retention and Deletion

Your data is retained as long as your account is active. You may:

  • Delete individual projects and associated data at any time
  • Delete your account and associated data at any time
  • Export your data before deletion

Deleted data is permanently removed from our servers within 30 days.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share data only:

  • With your explicit consent
  • To comply with legal obligations or valid legal requests
  • To protect the rights, property, or safety of our users and service
  • With service providers who assist in operating our platform (under strict confidentiality agreements)

6. Research Data Privacy

We understand the sensitive nature of research data:

  • Your research data is private and only accessible to you and authorized collaborators
  • We do not analyze or access your research data except for technical support (with your permission)
  • Data is isolated between users and projects
  • You retain full ownership of your research data

7. Cookies and Tracking

We use essential cookies to:

  • Maintain your login session
  • Remember your preferences
  • Ensure platform security

We do not use third-party tracking or advertising cookies.

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Export your data in common formats
  • Opt-out of non-essential communications

9. Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through the platform.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: privacy@coquali.com
Website: www.coquali.com