Terms of Service

1. Acceptance of Terms

By accessing or using Coquali ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Coquali provides a web-based platform for qualitative data analysis, including:

• Data upload and storage
• Data cleaning and standardization tools
• Qualitative coding capabilities
• Data visualization and analysis
• Collaboration features for research teams

3. User Accounts

To use our Service, you must:

• Create an account with accurate information
• Be at least 18 years old
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

4. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Upload malicious code or interfere with the Service
• Attempt to gain unauthorized access to any part of the Service
• Use the Service to store or transmit inappropriate content
• Violate any applicable laws or regulations
• Impersonate others or provide false information

5. Data Ownership and Rights

Your Data: You retain all rights to the research data you upload. By using our Service, you grant us a limited license to process and display your data solely for providing the Service to you.

Service Content: All other content, features, and functionality of the Service are owned by Coquali and protected by intellectual property laws.

6. Privacy and Data Protection

Your use of our Service is also governed by our Privacy Policy. We are committed to protecting your research data and personal information in accordance with applicable data protection laws.

7. Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted access to the Service. We may:

• Perform scheduled maintenance with advance notice
• Modify or discontinue features with reasonable notice
• Suspend access for security or technical reasons

8. Limitation of Liability

To the maximum extent permitted by law:

• The Service is provided "as is" without warranties of any kind
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid for the Service in the past 12 months
• We are not responsible for data loss beyond our reasonable control

9. Indemnification

You agree to indemnify and hold harmless Coquali from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your research data or content

10. Termination

Either party may terminate this agreement:

• You may close your account at any time
• We may suspend or terminate accounts that violate these Terms
• Upon termination, you may export your data within 30 days
• After termination, we will delete your data per our Privacy Policy

11. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of competent jurisdiction.

12. Changes to Terms

We may update these Terms from time to time. Material changes will be notified via email or platform notification. Continued use after changes constitutes acceptance of the new Terms.

13. Contact Information

For questions about these Terms, please contact us at:

Email: legal@coquali.com
Website: www.coquali.com